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Signed in as:
filler@godaddy.com
Privacy Policy
This Privacy Policy (the “Policy”) applies to the collection, use, and disclosure of an individual customer’s Personal Data (hereinafter defined) arising from goods and/or services offered by Adept TTP Pte Ltd (ADEPT).
1. General
1.1 This Policy statement provides information on the obligations and policies of ADEPT in respect of an individual customer’s Personal Data. ADEPT undertakes to use reasonable efforts in applying, where practicable, those principles and the processes set out herein to its operations.
1.2 ADEPT's officers, management, and members of staff shall use reasonable endeavours to respect the confidentiality of and keep safe any and all Personal Data collected and/or stored and/or disclosed and/or used for, or on behalf of, ADEPT. ADEPT shall use reasonable endeavours to ensure all collection and/or storage and/or disclosure and/or usage of Personal Data by ADEPT shall be done in an appropriate manner and in accordance to the Act and this Policy.
1.3 For the purposes of this Policy, in line with the provisions under the Personal Data Protection Act 2012 (No. 26 of 2012) (the “Act”), “Personal Data” shall mean data, whether true or not, about an individual customer who can be identified from that data; or from that data and other information to which an organisation has or is likely to have access. Such Personal Data shall also refer to that which is already in the possession of ADEPT or that which shall be collected by ADEPT in the future.
2. Contacting the Data Protection Officer
2.1 Where you legitimately request access to and/or correction of Personal Data relating to you which is in the possession and control of ADEPT, ADEPT shall provide and/or correct that data in a reasonable time and manner in accordance with its standard procedures as stated hereinafter.
2.2 In accordance with the Act, ADEPT has established a process for receiving and responding to any query or complaint that may arise with respect to the application of this Act. To ensure that ADEPT receives your complaints and inquiries, please send the same via email to the Data Protection Officer (the “DPO”) of ADEPT at the following email address: hello@sgadept.com.
2.3 Should you not wish ADEPT to use your Personal Data for any of the purposes listed in Clauses 3.2 to 3.4, or not to receive promotional materials from ADEPT, you may opt-out by sending a clearly worded email to the DPO via the email address provided in Clause 2.2. Your request shall be processed within a reasonable time.
3. Statement of Practices
Types of Personal Data Collected:
3.1 As part of its day to day activities, ADEPT may collect from you, through various means, including via our websites, smart phone applications, marketing events such as road shows, and any forms used by ADEPT from time to time, the following Personal Data: your name, spouse’s name, child’s name, postal address; phone number (including mobile); e-mail address; bank account/credit card details; gender; Personal Data of your emergency contacts; IP addresses; and photographs and images.
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Purpose of Collection of Personal Data
3.2 The above Personal Data mentioned in Clause 3.1 is collected for the purposes of processing your application and registration of your account with ADEPT, details for the provision of our services, and to ascertain if you are eligible for discounts, privileges or benefits or other related purposes; to conduct market research and analysis; for direct marketing through voice calls; text messages; email; direct mail and facsimile messages; for payment and/or credit control purposes; to notify you of any changes to our policies or services which may affect you; to respond to queries and feedback; for identification and club access; maintaining and updating your membership details; and informing you of new developments, services, promotions of ADEPT and other third parties which we are associated with.
Disclosure of Personal Data
3.3 In order to carry out the functions described above, ADEPT may, from time to time, disclose your Personal Data internally.
3.4 Without derogating from any of the above, ADEPT may also disclose your Personal Data to the following third parties, namely: regulators and law enforcement officials; lawyers; auditors; third party service providers and consultants; third party investors; credit, debit, and charge card companies, banks and other entities processing payment; and any agent or subcontractor acting on ADEPT’s behalf for the provision of ADEPT’s services.
3.5 ADEPT may disclose your Personal Data to the abovementioned parties also in the occurrence of any of the following events, namely, to the extent that ADEPT is required to do so by the law; in connection with any legal proceedings or prospective legal proceedings; to establish, exercise or defend ADEPT’s legal rights; to the purchaser (or prospective purchaser) of any company, business or asset which ADEPT is (or is contemplating) selling; to any person and/or entity for the purpose of processing such information on ADEPT’s behalf; to third parties who provide services to ADEPT or on its behalf; to any third party that purchases ADEPT or ADEPT’s companies, business or any part of ADEPT or ADEPT’s business; for the purposes of disaster recovery; and any other purpose with your specific consent.
Optional Provision of Personal Data
3.6 In some instances, you may also be requested to provide certain Personal Data that may be used to further improve ADEPT’s products and services and/or better tailor the type of information presented to you. In most cases, this type of data is optional although, where the requested service is a personalized service, or provision of a product or dependent on your providing all requested data, failure to provide the requested data may prevent ADEPT from providing the service to you. This type of data includes, but is not limited to: your age; gender; profession; hobbies and leisure activities; other related products and services subscribed to; and family and household demographics.
3.7 Under certain circumstances, telephone calls made to ADEPT are recorded for the purposes of quality control, appraisal, as well as staff management, and development. In such an event, by agreeing to this Policy, you hereby give your clear and unambiguous consent for the collection, use, and disclosure of such Personal Data in accordance with this Policy.
4. Accuracy of Personal Data
Where possible, ADEPT will validate data provided using generally accepted practices and guidelines. This includes the use of check sum verification on some numeric fields such as account numbers or credit card numbers. In some instances, ADEPT is able to validate the data provided against pre-existing data held by ADEPT. In some cases, ADEPT is required to see original documentation before we may use the Personal Data such as with Personal Identifiers and/or proof of address. To assist in ensuring the accuracy of your Personal Data in the possession of ADEPT, please inform us of any updates of any parts of your Personal Data by sending a clearly worded email to the DPO at the email address earlier provided.
5. Protection of Personal Data
ADEPT uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your Personal Data and will not knowingly allow access to this data to anyone outside ADEPT, other than to you or as described in this Policy. However, ADEPT cannot ensure or warrant the security of any information you transmit to ADEPT and you do so entirely at your own risk. In particular, ADEPT does not warrant that such information may not be accessed, altered, collected, copied, destroyed, disposed of disclosed, or modified by breach of any of ADEPT’s physical, technical, or managerial safeguards.
6. Access and Correction of Personal Data
6.1 In accordance with Clause 2.1 of this Policy, you have the right to:
a) check whether ADEPT holds any Personal Data relating to you and if so, obtain copies of such data;
b) require ADEPT to correct any Personal Data relating to you which is inaccurate for the purpose for which it is being used.
6.2 ADEPT reserves the right to charge a reasonable administrative fee in order to meet your requests under Clause 7.1. Upon payment of the requisite fee, your request shall be processed within a reasonable time.
6.3 If you wish to verify the details you have submitted to ADEPT or if you wish to check on the manner in which ADEPT uses and processes your personal data, ADEPT’s security procedures mean that ADEPT may request proof of identity before we reveal information. This proof of identity will take the form of full details of name, membership number, and NRIC or Passport or Fin number. You must therefore keep this information safe as you will be responsible for any action which ADEPT takes in response to a request from someone using your membership details. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.
7. Storage and Retention of Personal Data
ADEPT will delete, as reasonably possible, or otherwise anonymize any Personal Data in the event that the Personal Data is not required for any reasonable business or legal purposes of ADEPT and where the Personal Data is deleted from ADEPT's electronic, manual, and other filing systems in accordance with ADEPT's internal procedures and/or other agreements.
8. Contacting you
To the extent that any of the communication means which you have provided ADEPT with (which may include, your telephone number) is/will be listed on the Do Not Call Registry (the “DNC”), by agreeing to this Policy through your signing of the sign-up forms, consent forms, or by any other means of indication, you hereby grant ADEPT your clear and unambiguous consent to contact you using all of your communication means you have provided to ADEPT including using SMS and MMS messages for the above purposes. This will ensure your continued of ADEPT’s promotional rates and services.
9. Alternation
ADEPT reserves the right to alter any of the clauses contained herein in compliance with local legislation and/or to meet its global policy requirements, and for any other purpose deemed reasonably necessary by ADEPT. You should look at these terms regularly. If you do not agree to the modified terms, you should inform us as soon as possible of the terms to which you do not consent. Pending such notice, if there is any inconsistency between these terms and the additional terms, the additional terms will prevail to the extent of the inconsistency.
10. Governing Law
This Policy is governed by and shall be construed in accordance with the laws of Singapore. You hereby submit to the non-exclusive jurisdiction of the Singapore courts.
11. Miscellaneous
11.1 This Policy only applies to the collection and use of Personal Data by ADEPT. It does not cover third-party sites to which we provide links, even if such sites are co-branded with our logo. ADEPT does not share your Personal Data with third-party websites. ADEPT is not responsible for the privacy and conduct practices of these third-party websites, so you should read their own privacy policies before disclosure of any Personal Data to these websites.
11.2 ADEPT will not sell your personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third-party sites which you may have linked or been directed to ADEPT’s website.
11.3 ADEPT’s websites do not target and are not intended to attract children under the age of 18 years old. ADEPT does not knowingly solicit personal information from children under the age of 18 years old or send them requests for personal data.
Personal Data Protection Policy
The protection of your personal data is important to Adept TTP Pte Ltd, and we aim to comply with the requirements of the Personal Data Protection Act (“PDPA”) in respect of the company.
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